<h2>Forwarding Itineraries to FlightView</h2>

<p>After you create a FlightView Account, you can forward your itinerary emails to trips@flightview.com and view them as trips on FlightView.com as well as in FlightView mobile apps for iPhone and Android (coming soon).</p>

<p>When you book a trip and receive a confirmation itinerary email from your travel provider or booking site, forward the email to trips@flightview.com.  The email account that you forward it from must be included in your FlightView profile, either as the primary email address or an alternative email address.  After you forward the itinerary email, you will receive a confirmation response from FlightView that your itinerary was processed successfully, at which time you can log into your FlightView app or FlightView.com and see it as a new trip in your My Trips page.</p>

<h2>Supported Travel Providers and Booking Sites</h2>

<p>FlightView automatically uploads itineraries to trips from a number of travel providers and booking sites.  The complete list is provided here:  <a href="http://www.flightview.com/user/itinerary/Supported_Providers.aspx">Supported Travel Providers</a>.</p>

<h2>Reasons an Itinerary Did Not Get Uploaded to FlightView</h2>

<p>There are a few possible reasons the itinerary you forwarded to trips@flightview.com did not get uploaded as a trip to your My Trips list.</p>
<ol>
<li>You forwarded it from an email account that is not in your FlightView profile.  Please make sure the email address from which you sent your itinerary is either the primary email or an alternate email address in your profile.  After you open the FlightView app, tap 'Options' and then 'Settings'.  Once you're logged in, tap the 'My Profile' link to see the list if emails associated with your profile.</li>
<li>Your itinerary is from a booking site that FlightView does not support.  Please review this list of <a href="http://www.flightview.com/user/itinerary/Supported_Providers.aspx">Supported Travel Providers</a>.</li>
<li>Your itinerary email was not formatted as expected so it could not be processed.  Please check the format to make sure it is sensible.</li>
<li>The flights in the itinerary email were not defined completely enough.  Please check the content of your itinerary email for completeness.</li>
</ol>

<h2>Viewing Trip Details &amp; Booking Information</h2>

<p>After you forward an itinerary email to trips@flightview.com and it is automatically uploaded to your My Trips list, log into FlightView and tap the 'Trips' button.  Your new trip should be in your My Trips list, with a title based on the destination of the first flight in the trip.  Select this trip and navigate to the Trip Details page.  This page shows all the flights that were in your itinerary, listed by departure date.  Their scheduled times are listed as well as their status.  Also, you may tap on any flight in the trip and navigate to the Flight Details page.  From there, tap on the 'Info' tab to view Booking Information from your itinerary, including Confirmation #, Booking Site, Booking Site URL, and Record Locator (only those which were in your itinerary email will appear here).</p>  

<h2>Booking Information:  "Confirmation #" vs "Record Locator"</h2>

<p>On the Flight Details page, 'Info' tab, your Booking Information may include both a 'Confirmation #' and a 'Record Locator'.  The Confirmation # is the unique reservation number associated with the travel provider or booking site with whom you made your travel reservations.  The Record Locator is the unique reservation number associated with the Global Distribution System (GDS) where your reservation was executed.  Some GDS's include Sabre, Travelport, and Amadeus.  There may be cases where these values are not available.</p>